GivingWay Privacy Policy

GivingWay Privacy Policy

This privacy policy ("Privacy Policy") describes the policies and practices maintained on the website (the “Site”), an online platform operated by Volunteer Directly Ltd. ("we", "us", “our” or "VD"), as well as the choices you have in connection with collection, use and disclosure of your Personal Information that you provide to us or that may be generated by your use of the various services provided through our Site (“Service”). Please review carefully this Privacy Policy before making any use of the Service. Each use of the Service by you constitutes your consent to the collection, transfer, storage, disclosure and other uses of your Personal Information as described in this Privacy Policy.

For your convenience, we highlighted below the major issues covered in this Privacy Policy. For the complete and binding Privacy Policy please read through the entire document.

  • Our Service
  • Our Privacy Philosophy
  • Information We Collect
  • How We Use Your Information
  • How We Share Your Information
  • How We Store Your Information
  • Your Choices Regarding Your Information
  • Children
  • Links
  • Changes to this Privacy Policy
  • How to Contact Us

Our Service

By using our Service you agree and acknowledge that VD provides a platform for you to post various types of information about yourself or, if you are an organization, about your organization, including, without limitation, photographs, videos and other kinds of visual and written materials (“User Content”) and to share User Content publicly or with other Users (as defined below). Other Users may search for, hear, see, use, record or share any of your User Content that you make publicly available through the Service, subject to this Privacy Policy and VD’s Terms and Conditions.

Our Privacy Philosophy

Your privacy is important to us. Therefore, we have taken reasonable safeguards to protect our Users' information. Nevertheless, VD cannot, unfortunately, guarantee the security of all information or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed, because factors such as hardware and software failure, unauthorized access to our servers or Users' accounts, and other factors, may compromise the security of our Users' information.

Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling at all times access to emails between you and VD and between you and other Users of the Service. Your privacy settings may also be affected by changes the social media services you connect to VD make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization.

We welcome any comments and suggestions for improvement at: legal @ givingway com

Our Privacy Policy applies to all visitors, users, and others who access and/or use the Service (collectively, "Users").

Information We Collect

VD collects the following types of information:

Information that you provide

  • We collect information that can be used to contact or identify you (“Personal Information”) that you voluntarily provide to become a registered User of our Service, and when you use certain aspects of our Service. This can include your username, password, email address, profile information and photo/s. You can also choose to provide us with location data. This information allows us to help you or others be "found" on VD.

  • We collect information when you register to use the Service by logging into an account that you already have with certain third-party social networking sites (“SNS”). If you decide to create your User account by logging into SNS via the Service, you are using the Personal Information you have already provided to the SNS (such as your “real” name, email address and other information you make publicly available via the SNS) to create your User account on our Service; the information we collect may depend on the privacy settings you have with the SNS, so please consult the SNS’s privacy and data practice.

    For example, by using Facebook Connect, you are allowing VD to access the Personal Information in your Facebook account pursuant to the Facebook Terms of Use regarding your use of the Service via Facebook.

  • When you communicate with us we collect and store the contact information you provide us (which usually consists of your name and e-mail address), information about the Service or your activity and your username. We will also store the correspondence (e.g., account verification, changes/updates to features of the Service, technical and security notices) and any information contained within. Note that you may not opt out of Service-related e-mails.

  • We will also store copies of your communications with other Users (both volunteers and organizations) for internal tracking purposes. Should you wish for us to delete copies of such communications you may contact us in writing and we will comply with your request as soon as reasonably possible. This means that if, for example, a volunteer requests that we delete his/her communications with an organization/s we will not be able to keep such copies for the benefit of the organization/s who is/are a party to such communications.

Finding Friends

You may find your friends that are using the Service or invite friends to use it. When you use such features we will import your personal contacts (including email addresses of friend lists via SNS) to the Service so that you can connect with your friends on the Service, and your friends can find you on the Service.

Analytics information – Usage Statics

Whenever you use mobile applications and other Internet service, there’s certain information that almost always gets created and recorded automatically. The same is true when you use our Service. Here are some of the types of information we collect:

  • Cookie Data. We may use “cookies” (a small text file sent by your computer each time you visit our website, unique to your VD account or your browser), or similar technologies to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser delete them). For example, we may use cookies to store your language preferences or other settings so you don‘t have to set them up every time you visit the Service. Some of the cookies we use are associated with your account (including Personal Information about you, such as the email address you gave us), and other cookies are not.

    Our partners may serve ads or services to your device which may use cookies or similar technologies placed by us or the third party advertiser. You may change the device settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use some or all portions or functionalities of the Service.

  • Log Data. When you use VD or go to a webpage or use an application that has VD features (like our “VD” button), our servers automatically record information (“log data”) including information that your browser sends whenever you visit a website or your mobile application sends when you’re using it. This log data may include your internet protocol address (“IP Address”), browser type, referring/exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.

  • Device Information. In addition to log data, we may also access, collect, monitor, store on your device, and/or remotely store information about the device you’re using the Site on, including what type of device it is, what operating system you’re using, device settings, device identifiers, data sent to the device by the Site and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a tablet or phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider. Such information helps us or others provide reports or personalized content and ads. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

  • Third Party Web Beacons: VD may also implement third party content, such as advertising, on the Service that uses “clear gifs”, “web beacons”, or other similar techniques, which allow the third party content provider to read and write cookies to your browser, or implement similar tracking mechanisms, in connection with your viewing of that third party content displayed on the Service. This information is collected directly by the third party, and VD does not participate in that data transmission. Information collected by third parties in this manner is subject to that third party’s own data collection, use, and disclosure policies.

  • Metadata: Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted. Users may have Metadata added to their User Content (e/g hashtag and/or location data) which makes it more searchable and interactive.

  • Information from Other Sources: VD may also obtain information, including Personally Identifiable Information, from third parties such as other Users who send messages to you through the Service, or third party service providers who you use to access features of the Service. By using VD on SNS, VD may access your SNS profile information or part of it, that your SNS privacy settings are configured to expose such SNS apps, and user activity within some SNS applications. If we combine or associate information from other sources with Personally Identifiable Information that we collect through the Service, we will treat the combined information as Personally Identifiable Information in accordance with this Privacy Policy.

Non-Identifying Information

We also collect other information that you provide as part of registration and use of the Service, as well as any other content and/or data that cannot reasonably be used to identify or contact you (e.g., without limitation, age and individual preferences) (“Non-Identifying Information”). Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be personally identified or contacted. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other Non-Identifying Information (for example, your viewing preferences).

How We Use Your Information

We use your Personal Information, in some cases, in conjunction with your Non-Identifying Information to provide the Service to you as described above. In addition, we use your information to:

  • create your User account and help you efficiently access your information;

  • provide personalized content and information and contact you with newsletters, marketing or promotional materials, events details and other information that may be of interest to you. We may also use your Personal Information to send you alerts, notifications and other features that may be used by you in the Service. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your “preferences” information in your account settings;

  • provide customer service: diagnose or fix technology problems, respond to your questions and/or inquiries;

  • enable you to connect with your friends on the Service, and your friends to find you on the Service;

  • provide, improve, test, and monitor the effectiveness of our Service and new features and update Site features;

  • monitor Non Identifying Information such as total number of visitors, traffic, and demographic patterns.

How We Share Your Information

Site Users; User Content. When you register through the Service and submit Personal Information to create a profile other Users will see your name. If you choose to provide additional Personal Information in your profile, Users will see such additional Personal Information. Providing additional Personal Information is voluntary and should correlate with the degree of interaction you want to have with other Users. In addition, any information or content that you voluntarily choose to include in publicly accessible areas on the Service, such as a public profile page, through User Content, by commenting on User Content, interacting with hashtags or by answering User postings instantly becomes available to the public through a variety of channels provided by the Service as controlled by any applicable privacy settings that you set (See below). Once you have shared User Content or made it public, that User Content may be re-shared by others in accordance with our Terms and Conditions. Furthermore, other Users may see certain usage statistics (such as – categories of interest, number of posts, likes and comments, number of followers and following etc.) regarding your use of the Service.

We recommend that you guard and refrain from disclosing any information you consider sensitive and confidential. To change your privacy settings on the Service, please change your profile setting.

We recommend that you refrain from disclosing any information you consider sensitive and confidential.

Aggregate Information and Non-Identifying Information. Certain features of the Service share usage statistics with other Users. We may share aggregate information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregate information shared in these contexts will not contain your Personal Information. We may also share certain information such as cookie data with third-party advertising partners.

Service Providers. We may engage third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services (e.g., maintenance services, database management, web analytics and improvement of the Service’s features) or to assist us in analyzing how our Service are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Social Networking Sites. We may share the information in your User account (including your Personal Information) with social networking sites that you have linked to your User account. These third parties have access to your Personal Information only for this purpose (unless the social networking site has received your Personal Information independently of the Service) and not for other purposes.

  • Facebook. We allow Users to link their Facebook account to our Service. Users can post recent activity on our Service back to their Facebook account.

  • Important Note: You can request to disable your SNS account registartion (Facebook connect or other SNS) at any time.

Compliance with Laws and Law Enforcement. VD cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We can disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process including, but not limited to, subpoenas, to protect the property and rights of VD or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

Business Transfers. VD may sell, divest, transfer, assign, share or otherwise engage in a transaction that involves, some or all of our assets, including any or all of the information described in this Privacy Policy, in the course of a corporate divestiture, merger, acquisition, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding.

How We Store Your Information

VD stores information on facilities located where VD, its affiliates or Service Providers maintain facilities, including cloud storage facilities. By registering for and using the Service you consent to the transfer of information to any country in which VD, its affiliates or Service Providers maintain facilities or offices and the use and disclosure of information about you as described in this Privacy Policy.


Following termination or deactivation of your account, VD, its affiliates, or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.

Your Choices Regarding Your Information

You have several choices regarding the use of information on our Service:

  • Opt-Out Options and Unsubscribing. VD may send you, from time to time, email communications, with Service updates, news and marketing communications. If you decide at any time that you no longer wish to receive email communications from us, please update your “preferences” information in your account settings. You can unsubscribe from email communications from us by clicking on the "unsubscribe link" provided in such communications. Notwithstanding, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices).

  • Changing or Deleting Your Information. All Users may review, update, correct or delete the Personal Information in their account (including any imported contacts) by contacting us or by editing their profile. If you completely delete all of your Personal Information, then your User account may become deactivated. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.

  • Cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use some or all portions of the Service.

Children's Privacy

VD does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected Personal Information from a child under the age of 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us immediately.


The Service may contain links to third parties' web sites. While we attempt to provide links to sites that value your privacy, we cannot be responsible for the content or privacy policies of such sites. We encourage you to carefully review the privacy policies of such third parties' Web sites linked or provided through the Service prior to any use of such Web sites. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.

Changes to this Privacy Policy

VD may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. If the policies described in our Privacy Policy change in any material respect, we will notify you by posting the revised policy on our Website, by email, or by other means that we may choose and as required by applicable law. We may apply changes to information previously collected by us, to the extent permitted by law. If you do not agree to be bound by the terms of the new or modified Privacy Policy, you agree to immediately notify us that your Personal Information should be deleted. Your continued use of VD or the Service after any modification to this Privacy Policy will constitute your acceptance of such modifications.

How to contact us. If you have any questions about this Privacy Policy or the Service, please contact us at legal @ givingway com.